About Us
Mr. Carroll has over 25 years of experience in the construction and engineering industry. His previous experience includes the CM Group, LLC where he served as CEO. His expertise includes a full range of commerical and residential construction design, management, and build experience. Carroll also has experience in managing subcontractors and on-site personnel; value engineering of designs and existing structures; coordinating architects and multidiscipline engineers; supervision of office staff; bidding and award services; and project close-out. His technical/trade experience includes proficiency in placement of concrete, installation of masonry, and carpentry.
After the devastating Hurricane Frederick forever changed his childhood neighborhood, William Carroll has been driven to do what it takes to rebuild his neighborhood and others like it along the Gulf Coast.
Carroll, Inc. is founded on the philosophy of building best: which equals better buildings, better relationships, better communities. Our goal has always been to deliver quality construction and an exceptional client experience. Through our commitment to quality, regardless of project size or scope, our company has grown to meet the challenges of changes in the industry by utilizing emerging technologies and services to keep pace with the needs of our clients. We have tackled projects big and small, and we’re primed to help you conquer your next challenge.
statement of qualifications
Established in 2018, Carroll Inc. is fully committed to total customer satisfaction. Our experienced staff of program, project and construction managers have successfully completed, higher education, city, county, state and federal government construction projects. The company specializes in industrial construction, historic preservation of commercial and residential buildings as well as construction of new homes and buildings. Our home office is in Mobile, AL with a satellite offices in Houston and Port Author, TX. Carroll Inc. is a minority-owned firm.
Some of our clients include:
- City of Mobile
- The Mobile Historic Development Commission
- Mobile County School Board
- City of Houston
- Houston Independent School District
- Prairie View A&M University
- US Army Corps of Engineers
- Houston Community College.
professional services
project Management & approach
Carroll Inc. understands that a cooperative working relationship between stakeholders is essential to the successful completion of projects. Establishing a sense of partnership and teamwork is a core value for Carroll Inc. and systems toward accomplishing that goal are integrated into all our management procedures. We utilize Project Management Institute (PMI) and Six Sigma methodologies to accomplish these goals on all projects. We believe it is important that all project participants comprehend the overall program goals from the beginning, as well as the dynamic process for achieving those goals. We want all team members to understand the challenges inherent in implementing a program management plan on any project and to be excited by the opportunity to resolve those challenges.
Upon award of all projects, Carroll Inc. conducts a program/project kick-off meeting at which time we emphasize the project goals to all participants, where we achive “buy-in” by all parties. Our ultimate objective is to motivate our project teams to be highly successful.
Carroll Inc. understands the client expects a quality product to be managed efficiently and completed on schedule. Therefore, we will take a proactive management approach to this program using our best efforts, technical capability, “Lessons Learned,” experiences, Best Practices, and resources to ensure the goals and expectations of this program are achieved, if not exceeded.
Project Management Process
Upon receipt of a project, Carroll Inc. will meet with the client and stakeholders to identify specific program objectives, discuss the proposed schedule, budget and operational goals. We will develop a project management plan that will outline the scope of work performed by the owner, designer and construction contractors to mitigate future complications. This is performed on all projects with no exceptions.
Carroll Inc. will determine key staff capabilities and provide training for new employees to the program. We will review, comment and incorporate the owner’s requirements in any future RFQ.
We will also meet with A/E firms during the design phase to discuss the following:
- Design criteria
- Design to date (existing or current
designs) - Areas of responsibilities for each party
- Identification of personnel.
Carroll Inc. will also work with the client’s staff establish the following:
- Reporting and communication structure
- Format and content of meeting notes
- Protocols for information distribution
The team introduction will develop and reiterate expectations of the roles and responsibilities of parties.
- Existing Conditions Assessment
- Help Client evaluate options
- Develop preliminary Budgets
- Site Investigations: Need for fill, Clearing, Grubbing
- Access to the site
- Amount of lay down area available
- Utility availability and routes into site
- Constraints (railroad locations, adjacent schools, noise, etc.)
- Note surface conditions
Carroll Inc. will obtain all available existing plots and plans of the areas. These will include:
- Size of the site
- Existing structures
- Existing roads and rights-of-way Easements
Visiting the site is critical to a successful project. Verifying existing conditions to ensure hidden or differing site conditions do not exist, will help to minimize costly changes and headaches in the future. Carroll Inc. will investigate the area and conditions around the site that could affect the work. During the site visit the following will be investigated:
- Traffic studies for deliveries to the site
- Utilities (gas, water, electric, telephone, sewer, storm drain, etc.)
- Neighborhoods affected (who, what, when and how we can affect the area)
In addition to the physical conditions, Carroll Inc. will gather information about local customs and practices:
- Labor practices and rates
- Regulations
- Availability of subcontractors
Carroll Inc. will determine site conditions and local practices early-on in the process to make the best possible decisions in the design phase. Understanding the local environment will help to maximize HUB and small business participation, as well as ensure project completion. Areas of investigation include the following:
- Labor breakdown – Assign the projects to provide the best value for the client. For example, in some areas, carpenters typically perform work and in other areas, laborers usually perform this task.
- Codes and regulations – Understand local codes to ensure compliance.
- Labor availability – Understand the local labor availability to provide opportunities for local companies.
- Material and equipment availability – Investigate the ready availability of desired materials.
Carroll Inc. will help the client understand Value Engineering (VE) to obtain the best value on all projects. The following costs will be considered:
- Life-cycle cost
- Quality Durability
- Maintainability
- Sustainability
The VE process will be an active part of Carroll Inc’s design management process. The following is an outline of the VE program Carroll Inc. will implement on projects:
- Identification of Areas for Review – Design reviews to identify or take advantage of new products or processes, alternative uses of materials, simplified systems, or reworked details.
- Brainstorming Sessions – Team members will explore alternatives to evaluate and determine the best value for the client.
- Analysis of Each Recommendation – Appropriate alternatives identified in the brainstorming session will be evaluated for cost efficiency.
- Report to Management – Summary of the results of the cost evaluation will be presented to the client for consideration.
The planned, earned and actual values are used in combination to provide performance measures at any given point in time. The commonly used measures are cost variance and schedule variance. The amount of variance of the cost and schedule values tend to decrease as the project reaches completion. This indicates how Carroll Inc. and the team are going to proactively manage cost on this project.
Carroll Inc. will perform cost estimates at 30, 60, 90 and I00 percent / Schematic Design, Design Development and Construction Documents, whichever the client prefers. We estimate the costs throughout the design process and have been very successful in predicting construction costs.
In our project management plan, costs are tracked by Carroll Inc. at earlier stages to ensure the client project will be completed within or under budget. We also pay close attention to added value in making the project cost-effective throughout, with innovative ideas by designer, subcontractors and suppliers. Owner comments to the design can be easily evaluated if managed early and a cost vs. necessity evaluation can be made.
The Carroll Inc. team will use the Project Management Institute (PMI) methodology for managing the budget. An important component of P2MG’s project management plan is our project cost management section which includes:
- Life-cycle cost
- Quality Durability
- Maintainability
- Sustainability
The work involved in performing the three-step process of project cost management is preceded with extensive planning by the project management team. During the initial management meeting, the project plan will be introduced to ensure the triple constraint (on budget, and of acceptable quality) is meet on time or will exceeded proposed expectations.
Earn Value Management is a tool used to control costs, implemented on all projects. At the beginning of the project, a cost loaded schedule will be developed and foretasted through the duration of the project. The technique requires a proactive style to develop the planned value and the earned value of the project upfront. Carroll Inc. will track the planned versus the actual cost.
Estimates will be generated at all design phase reviews to ensure maintenance of the budget. Vendors will be required to contract early-on, to ensure pricing escalation does not affect the project.
The planned, earned and actual values are used in combination to provide performance measures at any given point in time. The commonly used measures are cost variance and schedule variance. The amount of variance of the cost and schedule values tend to decrease as the project reaches completion. This indicates how Carroll Inc. and the team are going to proactively manage cost on this project.
Carroll Inc. has an extensive design review program to help eliminate errors and omissions in the design. The system is called the BCOE (bid ability, constructability, operational and environmental) compliance. This system was developed through historic data and “lessons learned” in the construction industry.
It is the policy of Carroll Inc. to provide an accident-free and comfortable work environment by eliminating recognized hazards from the workplace. Our health and safety programs have been developed to assure compliance with federal, state and local regulations with particular emphasis on the Occupational Health and Safety Rules and Regulations that apply to our operations.
In order to maintain our desired safety standards, it is necessary to actively pursue an accident prevention program through all levels of our company, from management, down to each individual employee. Health and safety are functional responsibilities of each supervisor.
Health and safety are of vital interest to everyone in the company; each level of our organization is accountable for safe performance. Compliance with this program and health and safety rules are taken very seriously. This means failure to comply is sufficient grounds for disciplinary action or termination of employment. Our safety rules and regulations are an integral part of the company’s personnel policies.
Health and Safety Responsibilities
Our goal is to protect all employees from injury while working on our projects. This must receive top priority from everyone. Duties and responsibilities of all personnel under our health and safety program will be included in the site-specific safety programs.
Carroll Inc. prides itself on delivering quality products. Contractor Quality Control (CQC) is very important on a construction site. Effective control of construction operation instills pride in workers, gains favorable recognition and saves time and money. Carroll Inc. and the client are both interested in quality construction simply because the client wants to get its money’s worth and Carroll Inc. would like to perform satisfactorily to foster a continuous relationship with the client. CQC is a management system that produces construction that complies with the terms of the contract.
It encompasses all phases of the work, such as approval of submittals, procurement, storage of materials equipment, coordination of subcontractor’s activities and the inspections and tests required to ensure specified materials are used and
installation is acceptable to produce the required end product.
For the CQC to be effective there must be a planned program of action and lines of authority and responsibilities. Carroll Inc will designate a person as our Quality Control Manager who will report directly to the Carroll Inc Project Manager with direct responsibility to the client to oversee and manage the project’s quality. The Quality Control Manager will have complete authority to stop any non-conforming work. Effective communication is essential to successful execution of the CQC plan.
The effectiveness of communication depends on the quality and quantity of its presentation. It is necessary to analyze, develop and document how the QC Manager will manage and control all construction operations. The plan will be geared to fit the needs of the project and the Construction TEAM. A meeting will be scheduled before start of construction between Carroll Inc and the client to discuss and review the QC Plan and the inter-relationship between Carroll Inc and the owner. The QC Plan will include at least the following key considerations:
- Include a system for tracking construction deficiencies to ensure corrective action is taken in a timely manner
- Demonstrate adequate size and technical capabilities to accomplish all quality control functions
- Organize lines of authority and responsibility to ensure clarity
- Explain the control, inspection and test procedures, both on-site and off-site
- Develop procedures for processing and approving submittal
- Demonstrate adequate coverage of testing
- Strongly emphasize that quality will be obtained through preventive control of each definable feature and list the proposed definable features of work.
To ensure quality, the three-phase control concept will be implemented for each definable feature of work. A feature is a task separate and distinct from other separate control requirements.
- Preparatory
- Initial
- Follow-up
Preparatory Phase Inspection: Prior to beginning a feature of the work, preparatory inspection will be performed to confirm that personnel who will perform the work understand the construction documents, the preceding work in the work area is satisfactory, a physical check of the materials verifies conformance to submittal data, all necessary materials are on hand, arrangements have been made for required control testing and t the QC Plan and Safety Requirements are understood.
Initial Inspection: The best opportunity to get the work off to a proper start in full-compliance with contract requirements is as soon as a representative feature of the work has been completed. This is the time for the contractor to establish standards of workmanship. If there are differences of opinion in the interpretation of the contract requirements, the issue can be discussed and settled at the outset of work, which is much easier than after work is in place. The initial inspection phase is a practical method of performing preventative inspection and reaching agreements in advance.
Follow-up inspections and testing are geared toward a determination of a continuation of compliance and workmanship established during the preparatory and initial phases.
Follow-up Inspections and testing may be on a daily, routine or pre-determined basis, as required, assuring strict contract compliance. Follow-up inspection procedures will include control testing and visual inspection by the Quality Control Manager, independent inspection and testing firms, as required, and other team members designated for quality control.
- Operation and Maintenance (O&M) manuals
- As-built drawings
- Training for city maintenance crew
- Facility commissioning verification
- Warranty information on facilities and equipment Lessons Learned
Carroll Inc has developed a team whose depth allows for primary and secondary responsibilities in every key position. We have selected this staffing method to balance workloads and to provide a “backup” to ensure the triple constraint is met. Our proposed staffing plan will provide the manpower to maintain focus, stay on schedule and provide detailed attention to quality during the life of the program.
- Train staff for emergency preparedness planning.
- Assess soundness of buildings to determine which building may be most affected and which building are suitable for usage as shelters for ride-out teams.
- Provide emergency notification and warning.
- Describe emergency mobilization procedures.
- Delineate emergency decision-making processes.
- Describe types and methods of implementation of emergency protective actions.
- Conduct rapid assessments of emergency impacts and immediate emergency resource needs. Provide written and photographic documentation of damages for insurance purposes.
- Provide security to the hardest hit areas.
- Coordinate information and instructions to the public.
- Conduct emergency relief operations to ensure victims have been identified and their needs are met. Conduct preliminary damage assessments to determine the need for federal assistance. Summarize procedures for requesting federal disaster assistance.
- Relaxation of protective actions and coordination of re-entry into evacuated areas.
- Restoration of essential public facilities and services.
- Prepare for federal disaster assistance (public and individual).
- Coordination of resources and materials.
- Coordinate separation of materials needed for insurance claim review.
- Coordination of volunteer organizations.
- Dissemination of information and instructions to the public.
- Restoration of public infrastructure damaged by the emergency.
- Civil Engineering
Construction Inspections
- Help developing quality assurance plans
- Conduct construction inspections
- Develop deficiency reports and help track corrective actions
Scheduling
- Develop detailed project and program schedules
- Review contract baseline schedules
Roof Consultant
- Inspect existing roof systems and develop plan
- Develop guide specs for roof system (generate rebates from manufacturers)
• Maintain full staff of project managers, engineers and architects to support the construction team with generating and reviewing
o RFI’s
o Submittals
o Subcontractor pre-qualification
o Contract negotiations
o Interim inspections
o General construction administration as required
• Value engineer each project
• Coordinate with the client to maintain facility requirements
• Coordinate all support resources
• Review/approve subcontractor contracts
• Prepare and present pricing for task orders
• Manage the Quality Assurance Program
• Direct PM and Superintendent
• Conduct weekly review of project progress
• Review and update the project schedule
• Review/approve monthly cost report and pay application fees
• Review/approve subcontractor pay applications
• Ensure timely completion of the project
• Review/approve any change requests
• Prepare submittals and sample requirements list
• Keep contract specifications and drawing sets current
• Keep current log of addenda and contract changes
• Expedite information flow between
owner/architectural/contractors
• Chair and record all project meetings
• Review equipment log
• Monitor material delivery
• Review/negotiate subcontractor change requests
• Monitor weekly job labor costs
• Meet with owner weekly, report daily
• Prepare/issue monthly progress reports
• Approve final close-out documentation
• Ensure that all work completed is of the highest quality
• Maintain a safe, clean and secure jobsite
• Receive and store all materials delivered to the site
• Adjust schedule to minimize inconvenience to staff
• Ensure safety and convenience of all non-construction personnel
• Ensure workers abide by client issued restricted area regulations.
• Function as liaison with client technical and administrative staff
• Maintain schedule (control of subcontractors)
• Manage all general work conditions
• Control/minimize all noise, dust, etc.
• Serve as liaison with client engineer
• Ensure that cost are tightly controlled
• Review and approve Subcontractor quality control plans
• Chair all special quality control / quality assurance meetings
• Prepare daily quality control reports, inspection results, monitor quality issues
• Coordinate outside testing and inspection consultants
• Coordinate renovation quality control with project consultant
• Prepare and distribute monthly quality control reports
• Modify baseline construction schedule to incorporate subcontractor schedule commitments
• Cost load construction schedules with information provided by the project team
• Update monthly construction schedule with information provided from the project team
• Verification of the client’s regulations
• Confirmation of warranty start and duration
• Review of turnover procedures
• Schedule of the client – furnished equipment and furniture
• Operations manuals and instructions for equipment
• Maintenance materials, spare parts, special tools
• Certification of code compliance
• Consent of surety for final payment
• Transfer and acceptance of the client’s property
• Keying schedule
• As-built drawings
• Lien waivers
• Release of Claims